Case Studies

AFTER ENGAGING PRO CLEANING COMMERCIAL A HIGH END SYDNEY RESTAURANT DOUBLED THEIR HYGIENE RATINGS.

When a high-end restaurant in Sydney needed help improving their hygiene ratings they called in Pro Cleaning Commercial.

After our staff conducted a thorough site assessment and analysed the issues and problems, they developed a tailored cleaning plan. An increase in cleaning intensity and frequency helped the high-end restaurant achieve the hygiene ratings they required.

Pro Cleaning Commercial’s quality control measures include daily supervision training and re-training of staff, and weekly checks to ensure that standards of cleaning are in line with objectives. After the first month, in consultation with the client, the cleaning schedule was adjusted.

Within the first 3 months, the issues disappeared and the hygiene rankings were doubled. And because the restaurant staff were relieved of the daily burden of supervising contracted cleaners, they could focus on providing high quality service and food to customers.

“The standard of cleaning is to a very high standard and they are very quick to action any issues we have… I would recommend their services to any potential clients looking for a professional cleaning company.” Operations Manager, City Centre Restaurant, Sydney

A LARGE OFFICE BASED SHOWROOM ENGAGED PRO CLEANING COMMERCIAL TO IMPROVE THE STANDARD OF CLEANING

Pro Cleaning Commercial were engaged by a Sydney based showroom selling high-end office furniture. Their previous cleaning companies had failed to sustain a high standard of service and they were finding that details were missed with reflected badly on the products they were selling. They also experienced damage to some of their display products.

Our staff assessed the showroom and discussed the requirements with the client, including details such as removing fingerprints, polishing glass effectively, and eliminating damage to the display products. Once a cleaning spec was agreed, they implemented it using Pro Cleaning’s ISO9001 certified quality control measures, removing the burden of supervision from showroom staff.

From the first day the staff and customers noticed a difference in the quality of presentation of their display products. Their scoring card scores increased from 5/10 to 9/10 and has remained consistent for the past 12 months.

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